Privacy policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Hi Heels.
1. Personal Information We Collect
When you visit the site, we may automatically collect certain information about your device, such as:
- browser type
- IP address
- time zone
- cookies on your device
When you make a purchase or try to make a purchase, we may collect:
- Name
- Shipping address
- Phone number
- Email address
2. How We Use Your Information
We use your information to:
- process and deliver your order
- send order confirmations and updates
- provide tracking details
- prevent fraud or suspicious activity
- share new arrival updates, offers, and promotions, where permitted
3. Sharing Your Information
We may share your information with:
- Shopify or our website platform provider
- courier and delivery partners
- payment providers, if applicable
4. Data Retention
We may keep your order information for our records, customer support, and future exchange or warranty-related requests, unless you ask us to delete it.
5. Cookies
We use cookies to improve your browsing experience, save cart items, and understand how customers use our store.
6. Minors
Our website is not intended for children. If you believe a child has provided personal information, please contact us so we can remove it.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.
8. Contact Us
For questions about privacy, contact us through our support email or WhatsApp.
